Welcome to the website of ALUPRO GROUP LLC. We treat our clients with respect and consider it our duty to take care and protect the confidentiality of their personal data.
1. DEFINITION OF TERMS
1.1.1. «ALUPRO GROUP LLC Site Administration (hereinafter referred to as the Site Administration)» - employees authorized to manage the site, acting on behalf of ALUPRO GROUP LLC, organizing and carrying out the processing of personal data, as well as determining the purposes of processing personal data, the composition of personal data, subject to processing, actions or operations performed with personal data.
1.1.2. «Personal data» - information or a set of information about an individual who is identified or can be specifically identified.
1.1.3. «Processing of personal data» - any action or set of actions, such as collection, registration, accumulation, storage, adaptation, modification, renewal, use and distribution (distribution, sale, transfer), depersonalization, destruction of personal data, including using informational (automated) systems.
1.1.4. «Confidentiality of personal data» is a mandatory requirement for the Administrator or other person who has gained access to personal data to prevent their distribution without the consent of the subject of personal data or other legal grounds.
1.1.5. «User of the Site https://alupro.ua/» - a person who has access to the Site via the Internet and uses ALUPRO GROUP LLC Site.
1.1.6. «Cookies» - a small piece of data sent by a web server and stored on the user's computer, which the web client or web browser sends to the web server in an HTTP request each time it tries to open a page of the corresponding site.
1.1.7. «IP-address» - a unique network address of a node in a computer network built using the IP protocol.
2. GENERAL PROVISIONS
2.4. The Site Administration does not verify the accuracy of personal data provided by the User of the Site https://alupro.ua/.
3.2.1. Full name of the User;
3.2.2. User's contact phone number;
3.2.4. address of delivery;
3.3. ALUPRO GROUP LLC protects the data automatically transmitted during the viewing of advertising blocks and when visiting pages on which the system's statistical script ("pixel") is installed:
information about the browser (or other program that provides access to display ads);
the address of the page on which the ad block is placed;
referrer (address of the previous page).
3.3.1. Disabling cookies may make it impossible to access parts of the online store site that require authorization.
3.3.2. https://alupro.ua/ collects statistics about the IP addresses of its visitors. This information is used to identify and solve technical problems, to control the legality of financial payments made.
4. PURPOSE OF COLLECTING USER'S PERSONAL INFORMATION
4.1. The Administration of the website https://alupro.ua/ may use personal data of the User for such purposes:
4.1.1. Identification of the User registered on the website https://alupro.ua/ for placing an order and (or) concluding a sales contract with ALUPRO GROUP LLC remotely.
4.1.2. Providing the User with access to personalized resources of the Site https://alupro.ua/.
4.1.3. Setting up feedback with the User, including sending messages, requests regarding the use of the Site, providing services, processing requests and applications from the User.
4.1.4. Determining the location of the User to ensure security, prevent fraud.
4.1.5. Confirmation of the accuracy and completeness of personal data provided by the User.
4.1.6. Creating an account for making purchases if the User has agreed to create an account.
4.1.7. Notification of User of the Site https://alupro.ua/ about the status of the Order.
4.1.8. Processing and receiving payments, confirmation of tax payment or tax benefits for the User.
4.1.9. Providing the User with effective customer and technical support in case of problems related to the use of the Site https://alupro.ua/.
4.1.10. Providing the User (with his consent) with information about updates of the product line, special offers, information about prices, newsletters and other information on behalf of ALUPRO GROUP LLC or on behalf of partners of ALUPRO GROUP LLC.
4.1.11. Carrying out advertising activities with the consent of the User.
4.1.12. Providing the User an access to the websites or services of partners of ALUPRO GROUP LLC in order to obtain products, updates and services.
5. METHODS AND TERMS OF PROCESSING PERSONAL INFORMATION
5.1. The processing of the User's personal data is carried out without time limit in any legal way, including in personal data information systems using automation tools or without using such tools.
5.2. The user agrees that the Site Administration has the right to transfer personal data to third parties, in particular, courier services, postal organizations, electronic communications operators, etc. solely for the purpose of fulfilling the User's order placed on the Website of ALUPRO GROUP LLC, including the delivery of the Goods.
5.3. The User's personal data can be transferred to authorized state authorities only on the grounds and in the manner prescribed by the legislation of Ukraine.
5.4. In case of loss or disclosure of personal data, the Site Administration informs the User about the loss or disclosure of personal data.
5.5. The Site Administration takes the necessary organizational and technical measures to protect the User's personal information from unauthorized or accidental access, destruction, distortion, blocking, copying, distribution, as well as from other illegal actions of third parties.
5.6. The Site Administration, together with the User, takes all necessary measures to prevent damage or other negative consequences caused by the loss or disclosure of the User's personal data.
6. OBLIGATIONS OF THE PARTIES
6.1. The user is obliged:
6.1.1. Provide information about personal data necessary to use the Site https://alupro.ua/.
6.1.2. Update, supplement the provided information about personal data when this information changes.
6.2. The Site Administration is obliged:
6.2.3. Take precautions to protect the confidentiality of the User's personal data in accordance with the procedure usually used to protect this kind of information in existing business transactions.
6.2.4. Block personal data relating to the relevant User from the moment the User or his legal representative or authorized body for the protection of the rights of subjects of personal data is contacted or requested for the period of verification, in case of detection of inaccurate personal data or illegal actions.
7. RESPONSIBILITIES OF THE PARTIES
7.2. In case of loss or disclosure of Confidential Information, the Site Administration is not responsible if this confidential information:
7.2.1. Became public domain (publicly available) before its loss or disclosure.
7.2.2. It was received from a third party until it was received by the Site Administration.
7.2.3. Was disclosed by agreement of the User or through his fault (as a result of actions or negligence).
8. DISPUTES RESOLUTION
8.1. Before going to court with a claim for disputes arising from the relationship between the User of the site https://alupro.ua/ and the Site Administration, it is mandatory to file a claim (a written proposal for a voluntary settlement of the dispute).
8.2. The recipient of the claim notifies the claimant of the results of the consideration of the claim in writing within 30 calendar days from the date of receipt of the claim.
8.3. If an agreement is not reached, the dispute will be referred to the judicial authority in accordance with the current legislation of Ukraine.
9. ADDITIONAL TERMS
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